Get in touch
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The NEO Way
BEFORE - DURING - AFTER
BEFORE
GETTING STARTED
| Most Lenders | The NEO Way | |
|---|---|---|
| Discovery Consultation | ✔ | ✔ |
| Loan Application | ✔ | ✔ |
| Dreams & Goals | ✔ |
REVIEW OPTIONS
| Most Lenders | The NEO Way | |
|---|---|---|
| Loan Options Review | ✔ | ✔ |
| Housing Market Review | ✔ | |
| Mortgage Rate Review | ✔ | |
| Market Strategy Review | ✔ | |
| Common Mistakes Review | ✔ | |
| Home Buying Game Plan | ✔ | |
| Buy Now Vs Later | ✔ | |
| Appraisal Gap Strategy | ✔ | |
| Commission Gap Strategy | ✔ | |
| Quarterly Home Buyers Guide | ✔ | |
| E-Book: Your First Home | ✔ | |
| E-Book: We All Start At Zero | ✔ | |
| Credit Crash Video Series | ✔ | |
| REALTOR Update - Phone Call | ✔ | |
| REALTOR Update - Share Game Plan | ✔ | |
| REALTOR Update - PreApproval Letter | ✔ | |
| REALTOR Update - Contract Conditions | ✔ |
HOME SHOPPING
| Most Lenders | The NEO Way | |
|---|---|---|
| Property Payment Worksheets | ✔ | ✔ |
| PreQual/PreApproval Letter | ✔ | ✔ |
| Night & Weekend Team Access | ✔ | |
| GUARANTEED PreApproval | ✔ | |
| Power Buyer Program | ✔ | |
| Listing Agent Call | ✔ | |
| 90-Day Game Plan Update | ✔ | |
| Mobile App - NEO | ✔ | |
| Bid Over Asking Price | ✔ | |
| Property Appreciation | ✔ | |
| Equity Forecast | ✔ | |
| Temporary Buydown | ✔ |
DURING
REGISTER LOAN
| Most Lenders | The NEO Way | |
|---|---|---|
| Discuss Loan Setup | ✔ | ✔ |
| Sign Loan Disclosures | ✔ | ✔ |
| Set Expectations & Timeline | ✔ | |
| Rate Lock Recoup Strategy | ✔ |
LOAN APPROVAL
| Most Lenders | The NEO Way | |
|---|---|---|
| Collect Documentation | ✔ | ✔ |
| Third-Party Ordering | ✔ | ✔ |
| Underwriter Approval | ✔ | ✔ |
| Loan Status Text Updates | ✔ | |
| Loan Status Email Updates | ✔ | |
| Loan Status App Updates | ✔ | |
| Utility Transfer Concierge | ✔ | |
| Night & Weekend Team Access | ✔ |
CLOSING
| Most Lenders | The NEO Way | |
|---|---|---|
| Clear to Close Issued | ✔ | ✔ |
| Closing Scheduled | ✔ | ✔ |
| Closing Figures Review | ✔ | ✔ |
| Hybrid Closing | ✔ |
AFTER
WHERE MOST LENDERS DISAPPEAR!
The closing of your loan is just the start of our relationship!
| Most Lenders | The NEO Way | |
|---|---|---|
| Post Closing Consultation | ✔ | |
| Client Success Introduction | ✔ | |
| 90 Day Check-in | ✔ | |
| 6 Month Check-in | ✔ | |
| Annual Financial Reviews | ✔ | |
| NEO Protect: Estate Planning | ✔ | |
| NEO Protect: Will & Trust | ✔ | |
| NEO Protect: Disability/Life Insurance | ✔ | |
| NEO Protect: Equity Access | ✔ | |
| NEO Protect: Retirement Prep | ✔ | |
| Mobile App - NEO Experience | ✔ | |
| Secure Document Storage Account | ✔ | |
| Monthly Home Value Updates | ✔ | |
| New Home Owner Guide | ✔ | |
| Quarterly Home Buyers Guide | ✔ | |
| Optimal Blue Rate Monitoring | ✔ | |
| Wealth Creation Team | ✔ | |
| Equity Transition Planning |
© 2024 NEO Home Loans
For licensing information, go to: www.nmlsconsumeraccess.org | www.goluminate.com | Please review our Disclosures & Licensing information. | Luminate Home Loans, Inc. is a wholly-owned subsidiary of Luminate Bank. Equal Housing Lender. For further information about Luminate Home Loans, Inc., please visit our website at www.goluminate.com. Luminate Home Loans, Inc. NMLS#150953.
Corporate Headquarters: 2523 Wayzata Blvd. S. Suite 200, Minneapolis, MN 55405
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